All retail orders are shipped from Vancouver, BC via Canada Post Lettermail. This allows us to offer free shipping on all retail orders and to minimize our carbon footprint.
Orders usually require 1-2 business days to process and ship.
Orders usually require 2-5 business days to arrive in Canada and 3-7 business days to arrive in the US once shipped (possibly longer for rural road addresses).
If you are experiencing a delay with your order please get in contact with us.
All GummiBands are covered by a 1 year free replacement warranty. For questions regarding our warranty or to request a replacement GummiBand please fill out our warranty claim form.